It's About Service

Recently, through a referral, I was working with a bright and articulate senior contemplating selling her home.  There are courses and designations Realtors can obtain to assist us in working with seniors.  Beyond training, I believe that sincerity, compassion and service should be what guides us. 


Regardless of the demographic, people buy and sell their homes for a myriad of reasons.  My job is to know you well enough to understand your reason for wanting change; and to provide you with market information that will help guide you to your decision.  


But just because a market is "slow" or "hot" or "steady"; or is a "buyer's market" or a "seller's market"...shouldn't be the sole criteria on which homeowners base their decisions.  Yes, the economy and market trends should be considered, but there's no crystal ball to tell what tomorrow will bring - and it can get overwhelming very quickly. So we must consider your personal reasons first.  Do you NEED to buy or sell, and Why?  Do you WANT to buy or sell, and Why?  What will you gain or lose (and not just financially) by transacting real estate now versus in the future?  


In my practice, in order to serve my clients successfully, we may spend several hours together (sometimes over several months!) getting to the heart of it.  Other times there's a legitimate urgency - and then we need to work fast.  Either way, it requires me to understand your motivation as well as your financial ability to act.  Trust and confidentiality are a big part of Agency and when we have our first meeting we'll talk about these and other items, like the difference between being a "customer" and "client".


I'm happy to report that the senior I mentioned at the beginning of this blog has decided to stay put for now. As much as it was logical for her to liquidate her assets (primarily due to age), after our discussions and "getting to the heart of it", she and her family decided that staying in her home surrounded by her neighbours and friends was more important to her happiness.  Oh, and we're having tea together again in a few months; I'm looking forward to seeing her!


If my clients are happy, I'm happy, and that's TLC.  Call me - let's talk about your plans.



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